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Enterprise Support Network

To facilitate the use of caBIG® tools, the NCI Center for Biomedical Informatics and Information Technology (CBIIT) launched the Enterprise Support Network (ESN) in 2008.

The ESN has two components— Knowledge Centers and caBIG® Licensed Support Service Providers—which together provide comprehensive support for organizations and individuals (including research end-users and IT staff) that want to implement caBIG® tools, standards, and technology in their labs.

Each of the six Knowledge Centers has a specific domain of expertise, including such diverse areas of caBIG® technology as Clinical Trials software, caGrid architecture, and Data Sharing and Intellectual Capital.

Support Service Providers are third-party organizations licensed by the NCI to provide high quality, hands-on comprehensive technical and end-user support in areas such as software customization, documentation and end-user training, and help-desk support under fee-for-services agreements with the contracting organizations.

Enterprise Support Network Resources